Originally Posted by TheFlyGuy2

I purchased a ticket on AA to Denver a while back, and called reservations this evening to see if upgrades were available using miles for my flight tomorrow. The agent confirmed that there were upgrades available. I agreed to use 15,000 miles plus pay the $75 Award Co-Payment. But, to my surprise, after reading the email confirmation, I was also charged a $75 award processing fee, which the agent did not inform me of.

Is this normal? She said my ticket was re-issued, but I thought that was standard procedure. I'm thinking I should not have been charged the additional $75. I browsed the AA website and could not find conclusive information. Any help would be appreciated!