FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Jan 16, 2013, 11:49 am
  #2910  
travelkid
Suspended
 
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Originally Posted by Shanye2233
Again today I'm suppose to check in within 8 hours under a free night and I receive a email from the agent who approved it saying it has been further reviewed and now has been declined and I will have to pay the full rate as booked , another $485 !

I'm not going to court I have contact the government agency and once nothing comes from that I will need to go to court. I'm not sure if your familiar with IC Sydney but they aren't a co-operative bunch especially when it comes to revenue
Keep us posted^

Originally Posted by nacho
Almost 54k of my PC points are gone from my account - I suspected these are the points they took away for the BRG stays. Mr. Nacho had about 14k disappeared from his PC account too.

It's super annoying that they don't tell you why they took the points away.

Anyone has the same problem?
Thats a new one. Can you call and ask? Another IT glitch during the current revamp?
travelkid is offline