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Thread: Booked on late flight to HKG want to get on earlier
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Old Jan 16, 2013 | 11:45 am
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stifle
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Originally Posted by Poxball
Showed up for the late SQ LHR - SIN a few weeks ago around 2pm. Asked could I check in early. They said "no, not until 630 pm (iirc) but why don't we just move you to the earlier 630pm flight?"

Why indeed? Customer service perchance?

Same happened with CX last summer just checking in early.....
Personally I think BA is showing good customer service to me and many of its other passengers by not offering flexibility for "free" (the cost of which flexibility would be borne by other passengers in higher fares across the board) and encouraging those passengers who really need flexibility to purchase a fare appropriate to their needs.

*dons asbestos suit*
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