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Thread: Selecting seats on JAL when booked as AA codeshare
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Old Jan 16, 2013 | 1:51 am
  #56  
aces_high
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Sep 2011
Location: Tokyo, Japan
Programs: ANA Miledge club, JAL Miledge bank, Hertz #1 Gold
Posts: 223
Originally Posted by JALPak
Nope couldn't check in on JL flight via CX. at HKG CX couldn't check in for the connecting flight either. Need to do that at the transit desk at NRT. JAL couldn't change the seat assignment at HKG either. It's a terrible experience booking on AA
agreed. I wasted hours of my vacation time trying to battle them so they would fulfil their obligation and make my seat resevable.

In the end they did find an error on my reservation page and corrected it. after that I was able to check in 3 days in advance.

I would recommend calling them, JAL, and CX, get RL for all flights and then try to see what can be done. Don't take their word for granted (especially AA), make sure information is same from all airlines. At first, they lied to me that I could not reserve a seat because ticket was purchased through 3rd party.
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