Originally Posted by bernardo59

I don't really agree with your approach. When you purchase a business class ticket and it is confirmed by the Expedia site at a fixed pice, Expedia is entitled to provide what it promised. I am the one who found by calling China Eastern that Expedia had wrongly sold business class tickets. Under French law, you have to deliver what is advertised. Had I not called the airline, I would have discovered the problem at check in ! Expedia didn't even apologize. The only thing which is hurting Expedia is that the fare I paid for is quite low and they don't want to pay the difference for the upgrade,