Stayed here again - wanted to update my comments on the hotel....
- hand written notes to diamonds were replaced with printed note. Small goody bag still given to guests (diamonds I assume).
- finally got rid of the shampoo and conditioner in the pump bottles - a pleasant surprise.
Overall - getting better. Of course, they upped their price 20-30/night on negotiated rates with all major companies, so it still has a bit more upside needed for the price.