They have straightened out as per email below, but I'm still curious if anyone else has
had the same experience. If not, I'll just chock it off as an error.
Dear Mr. Iluvsq,
Warm welcome from Sheraton Seoul D Cube City Hotel.
First of all, thank you very much for your recent stay at Sheraton Seoul D Cube City Hotel.
I do hope your stay was comfortable and enjoyable.
Please kindly accept my sincere apology regarding the e-mail message regarding a mini-bar item.
There must've been a mistake checking your room after check out.
I will share this with related departments and will ensure that this kind of mistake would never happen again.
Mr. Iluvsq,
Once again, thank you very much for using Sheraton Seoul D Cube City Hotel and I am looking forward to welcoming you back with us
if your trip hits to Seoul in a near future.
Warmest regards,