Join Date: Nov 2012
Location: Salt Lake City, UT
Programs: Household of Delta GM & PM, SWA RR CP, Bonvoy Platinum, Hertz #1 Gold, Budget RZ
Posts: 304
Talking to an agent last night, she claimed that if you are in a preferred seat and are upgraded to FC, that you have to call to change the seats still. Its an issue they are aware of, but she does not see it changing anytime soon.