FlyerTalk Forums - View Single Post - Award Ticket Not Eligible For Rerounting to Non-Star Alliance due to Mechanical?
Old Jan 14, 2013 | 8:29 am
  #14  
mherdeg
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Originally Posted by myperks
after reading the above posts, it looks like i should have been able to get onto EVA due to (1) the SFO agent protecting me onto it with a printeout [although maybe it didn't re-ticket correctly] and (2) the CoC says next available.

Maybe i'll write to Customer Service.
Definitely let us know what you hear from Customer Service!

Under the contract of carriage they should have put you on EVA "provided that the tariff covering the original transportation permits routing via the carrier which will transport the Passenger". I wonder whether the tariff covering your original transportation (a UA Star Alliance award ticket) was appropriate to permit routing via EVA?
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