Originally Posted by
OsakaWino
I don't know about Gora Kadan, but I would certainly go to Hilton Odawara rather than HR Hakone. HR Hakone is supposed to be luxury, and parts of it are, but although I do not know its history, I could tell at first glance that it was not constructed as a hotel but rather maybe as a company retreat.
This is correct. The same also holds true for the Odawara Hilton (if you're eating breakfast there, look at the plates that say "Spausa" for an artifact of what the place used to be).
And since when has the "Hyatt
Regency" been a luxury brand? Would you make the same complaints about the Hyatt Regency Tokyo?
Originally Posted by
RTWSTARALLIANCE
I am sure the hotel GM would be very interested in constructive comments regarding service. This is Japan. Will make sure your constructive comments are elevated beyond hotels level.
^