Originally Posted by
channa
It's an internal document, so no employee would post it online verbatim.
If you know any employees, they can certainly paraphrase or explain the relevant details.
The "secreret document" basically reaffirms the policy that somehow went awry. Nothing really new.
Same day IRROPS - controllable or uncontrollable, including reward tickets.
in order.
United ..................... 1st.
Star Alliance Partner .. 2nd.
Any other carrier ....... 3rd.