Originally Posted by
aacharya
Considering some passengers were booked on Eva - is it possible EVA's flight went full, and the rest had to be booked on OAL?
It's possible, but there's something suspect about being given the protection itin before leaving SFO and then being told that's not what they have. And then the explanation from the arrival agent saying that award tix cannot be sent to EVA.
Originally Posted by
mherdeg
Well, I'd love to check what the UA irrops policy says about OAL rebookings for award tickets… Where do you suppose we can find that policy?
It's an internal document, so no employee would post it online verbatim.
If you know any employees, they can certainly paraphrase or explain the relevant details.