FlyerTalk Forums - View Single Post - What's with the call hold times lately?
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Old Jan 11, 2013 | 11:12 pm
  #3  
JGfromOC
 
Join Date: Feb 2012
Location: LAX
Programs: DL PM | Marriott Gold | Alaska Gold
Posts: 758
Originally Posted by indufan
Nope, but I am a biased DM. I called during the blizzard a couple of weeks ago and got a message about heavy call volume. After that message was over, my call was answered immediately.
You DM's have all the luck

It's funny actually, lately the agents I speak with are all "thanks for being a medallion member" in the beginning but that is about all they want to say and just try to get off the call as soon as possible. Not very helpful at all.
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