Anyone else notice that when you call Delta lately there are significant hold times? Granted, I'm just a lowly FO, but never had to hold more than a few minutes. Lately hold times have been > 1 hour (I have them call me back). This latest call I decided to stick it out because the hold time was only supposed to be 10 minutes. Well it has been 45 minutes and I am still waiting.

Bad enough that Delta's website is dumber than a box rocks, but now their phone customer service has gone stupid too? What gives? Anyone else notice this lately?