Originally Posted by
MNManInKen
I can almost not believe it was the checkin agent who moved you on his own initiative and without asking you - are you sure it was the agent who actually did this?
That was what the agent at the lounge said (she said she tried to call the check-in desk to find out why they did but no one picked up).
Originally Posted by
paulwuk
I assume you had free seat assignment and didn't pay?
No i didn't pay but is it even for sale to begin with? I mean when you purchase CW i would think seat assignment is automatically included.
Originally Posted by
zanskar
Bottom line is that a polite fuss does seem to reap benefits in this scenario.
Or maybe i could've at least gotten a better explanation as to why.
On top of that I had to request the amenity kit because they forgot to give me one. I don't know whether they ran out or if he felt bad about it but the flight attendant decided to give me a first class kit instead - really appreciate the gesture. ^