Originally Posted by
jamflyer
My first transaction with the card was to book a trip for my entire family. Paid and thought all was good, only to get a frantic call fromAA that my charge was denied so I switched payment to another call. Two days later Penfed called me about suspicious activity on my card - never mind that I was one of the travellers and all had same freakin last name. All they asked was if I did make charges on AA and I said yes and then the sleuth said, ok thats all I needed. I guess I should be greatful that they are proactive against fraud, but come on meng...
Yup, that's like one of the incidents that happened to me. I bought several $200ish tickets for my family (myself included) and they thought it might be fraud. And this wasn't my first purchase from the airline, either.
If you're travelling and not at home, it's actually a bit risky to use your penfed card, just in case something goes wrong that you're not immediately told about. I bought one set of tickets from a travel agency (again I was one of the pax) and the agency called me the next day to tell me that "my bank" had declined the purchase; the agency had previously told me the transaction had been processed normally.