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Old Jan 11, 2013 | 4:48 am
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Joely
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Join Date: Dec 2009
Location: Bedfordshire, UK
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Posts: 2,004
Cost cutting in Y/W?

I've just got back from Boston in W (op-up on the way out, U/G at the airport the way back). I was lucky enough to get new WT+ for the first time on the way back and the seats are brilliant, infinitely better than the old ones.

Anyway praise out of the way, this was my first trip down the back for a few months and it seems that there is a lot of evidence of cost cutting. The much fabled breakfast box has turned into a muffin, and while I wasn't a huge fan of the box, this is even worse. The breakfast service (if you can call a muffin thrown at you that) seems to be getting ever smaller. How can you get a full English on domestic flights and this pathetic excuse on inter-continentals? The other thing that seems to have disappeared is the tuck/snack box. I'm not sure if this was just this flight but that is a loss as well. What happened to the hot towels in W, was that just a trial?

I know BA really couldn't care less about us non First/Club pax but given that I'm paying £1500 a pop for these flights I didn't quite expect them to be so brutally removing service.
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