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Thread: Southwest not giving "Denied Boarding Compensation"
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Old Jan 10, 2013 | 3:23 pm
  #105  
JSteele
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Originally Posted by SouthwestCat
deardude, I'd be happy to look into this further if you message me your confirmation number.

As an FYI to all reading this thread, if a Customer receives a security document at the ticket counter or online, the document includes an advisement that it is not a boarding pass, and the Customer should proceed to the gate to request a boarding pass.
Did the OP ever accept the assistance of the company rep? If so, what has been the result?
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