Could not disagree more. There should be zero tolerance (immediate termination) for CBP who acts in this manner. But the underlying problem is the "security" culture that has infected the USA in the last 11 years that fosters such inexcusable rude and harassing behavior.

Not only should the OP boycott the USA, so should the rest of the planet until the USA gets its act together and stops acting like a nation of sniveling cowards.