Originally Posted by
TallestHotelInJapan
At least something good from Hyatt. They should give the suite upgrades to regular diamond members.
I don't think you'd have any more luck in getting the suite upgrade for the same dates the OP is trying. Offering Diamond trials/challenges is a legitimate business strategy to attract new customers and the fact that you don't like won't change Hyatt's approach. FWIW, I don't think there are that many diamonds to really complain about this.