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Thread: BMO Fraud Prevention [USA cards]
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Old Jan 9, 2013 | 2:55 pm
  #5  
mia
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Originally Posted by pbjag
The automated system asked for a pin.
I do not recognize this. I have a PIN for use with the EMV chip, but I have never even opened the envelope and never been asked for one when calling.

My account was locked recently because of two unusual transactions. They claim to have tried to reach me but my "voicemail was full". I do not recognize the number they called, but it may have been our last home landline number. They could not explain why they had not called either of the other two telephone numbers on file.
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