Originally Posted by
Kpoxa
I read the entire thread but it’s still unclear if it’s possible to use 3 separate e-certs when making a single online booking for 3 passengers. Some suggest that it can be done but only over the phone. If I do it over the phone and don’t have status would I have to pay $25 phone fee per ticket?
Also I am wondering if someone had success of changing comp form from e-certs to mileage credit? I was issued 3 $150 13TCVA certificates as compensation for cancelled flight (3 people) that was later rebooked. I would rather have mileage credit than dealing with e-certs.
There is NO NEED to call.
I've successfully done this within the past few weeks. One PNR, three PAX, two e-certs (but it could have been three).
The limitation is that you can only apply one e-cert per passenger. But they CAN all be on the same PNR. Book your res, go to the payment section and then select that you want to apply an e-cert. Enter the cert number and PIN code; you will then be asked which PAX you want to apply the cert to - pick one. After this is complete you will be able to follow the same procedure to apply a second (and then third) cert but you will only have the option to select a PAX that doesn't have a cert already applied to their ticket.