Originally Posted by
Mike Jacoubowsky
Obviously, it wasn't.We weren't there; again, we've got one side of the story, and it's hardly impartial and if the person drinking had been drinking to the point that it was affecting judgment, that person's recounting of the story would be even more questionable. And that's the real issue here. Credibility. Drinking, in general, reduces credibility. How much? Depends on the individual and the circumstances. We, on FT, know neither. Just the re-telling from the OP.

It would be great if this board just had a "we didn't hear both sides of the story" message across the top so we didn't have to get hit with these in every thread. Yes, we know. I have to say that with all of the complaints we've seen here, many of which are of the "I got to the gate T-5 minutes and the door was shut, oh the horror!" variety, this was one of the more credible and reasonable entries. Anyone who has traveled at all on UA has seen UA staff (whether FAs, GAs or other staff) exactly like that. Lazy and angry people looking for a customer to take out their frustrations on. Too bad since UA also has some of the very best in the business. That's what I find so frustrating.