FlyerTalk Forums - View Single Post - Chase retention bonus or fee waiver reports [Archive]
Old Jan 9, 2013, 1:32 pm
  #649  
Happy
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Join Date: Jul 2003
Location: Florida
Posts: 29,767
Originally Posted by aindfan
I just called Chase to cancel my UA MP Explorer card (opened 02/2012) with the hope of getting a retention offer. The senior specialist (read: retention department) tried to remind me of the great benefits of the card, to which I replied that I already get them as Silver through my travel. His offer was a $100 statement credit; I promptly accepted and thanked him.

Interesting note: he made a point of saying that this was not an annual fee waiver, but a statement credit, and that he was not allowed to call it a fee waiver as the fee was part of the card contract. He was allowed to confirm that my annual fee is $95 and the $100 credit does indeed cover this.
Your post prompted me to call for mine that was open in 04/12. No luck. The specialist said no offer for the account which was considered too new to receive any retention (and of course it did not see much spend did not help the matter I conceded.)
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