FlyerTalk Forums - View Single Post - (Gone) RGN - SFO in F $450 one way AI; other N. America cities included
Old Jan 8, 2013, 10:42 pm
  #9075  
Far Siren
formerly known as DeltaNYC
 
Join Date: Mar 2002
Location: YYZ, mostly...
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Posts: 1,706
Originally Posted by EL3V3N
TG is saying the system cancelled the flight and as far as they are concerned we have no reservation. Korean is saying no everything is fine have thai call is. Damn.

I seem to understand that I need to have TG "associate" or manually input my ticket number in the reservation but the Thai CSr says she can't see my reservation at all. How do I have her pull up my rezy if she cant see it?
Stop calling TG and email their lax reservations right away & ask them to manually associate the record locators with the appropriate ticket numbers. They will email back saying everything in order and should be no problem for travel. This way you will have written confirmation and if anything goes wrong you can refer the TG agents in RGN or BKK to the email.
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