Originally Posted by
tolkiennut
I travel weekly from same point to point (important for this trick), frequently change trains last minute, sometimes cancel, and I always simply go online and use the modify reservation, and if I need to cancel, I simply modify to a later date that I may or may not use - no fee, no in person, no phone agent; quick and works like a charm
Yes, as I said in my second sentence, that's my "new normal" practice these days, but I've forgotten to do it a couple of times.