FlyerTalk Forums - View Single Post - 24-hour cancellation policy KLM really nees some help!
Old Jan 8, 2013 | 6:16 am
  #16  
nomad1974
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: May 2005
Location: BRU
Programs: A3/Gold, BA/Gold + other less precious metals
Posts: 2,644
I just tried to replicate the OT's experience. I even went to klm.us, then clicked Multiple Destinations and inserted a trip MIL-ORD-CPH. As soon as flights were displayed, the website clearly showed this message:

"Because you have chosen to depart from Italy, all prices will now be in EUR. Our KLM Ticket Office in Italy will gladly handle your payment and issue your ticket. Please also see our Currency Converter at the bottom of this page."


I think this is quite transparent; to me this is a clear indication that the rules of an Italy POS apply and the US website/customer service/KLM agents etc have nothing to do with it in this case.
nomad1974 is offline