1. Us has a duty to provide accurate information. Since they text email and call you delays for which according to you the information is totally irrelevant, (since we should be sitting at the gate throughout every second of a 12 hour delay) how could a reasonable customer not expect a email, call, text if there is relevant information. I would guarantee you a jury would side with me on this and that your arrogance would have cost your employer tens of thousands in the jury's eyes.

I expect to know the price when I decide to purchase not at whatever time you are rendering to.

Your arrogance regarding preferredethod of contact would be totally laughed out of the court room.

You really are missing the point, and have very little experience in business, customer relations and the law.