Originally Posted by
UA Insider
Hi Everyone,
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- Pre-Boarding: Customers with disabilities, then Global Services and uniformed military personnel
- Group 1: Global Services, Premier 1K, Premier Platinum, premium cabins
- Group 2: Premier Gold, Star Gold, Premier Silver, Star Silver, MileagePlus Presidential Plus and Club cardholders, MileagePlus Explorer and Awards cardholders
- Groups 3-5: General boarding
Shannon Kelly
Director, Customer Insights
United Airlines
Shannon....
On my rather frequent SYD->USA flights
This means that Group 1 == 100 people and Group 2 == 100 people
so you packing half the plane in just the first 2 groups
I can see this working 1000x better on a RJ where 7 groups made no sense
Would you please please please consider doing aircraft based groups?
747/777 = 7 groups
767/787/757-3 = 6 groups
757-2/737/A3xx = 5 groups
Regional 70+ = 4 groups
Regional 50 or under = 3 groups
I can totaly understand the desire to standardise on something...
but trying to have the same policy for a 747-400 and a EB120 DONT WORK
Also... to confirm.... "remium Bypass Lanes"
means that a 1k can walk up anytime after group 1 is called and walk over to a seperate lane and bypass anyone in groups 3-5?
(Old sUA red/blue process)