FlyerTalk Forums - View Single Post - No More Complimentary Upgrade for 3rd Party Booking
Old Jan 5, 2013 | 5:11 pm
  #1  
KKR
Formerly known as kkr
 
Join Date: Oct 2011
Location: LAX
Programs: AA EXP, VX Gold, SPG Platinum Ambassador, Hyatt Diamond
Posts: 111
No More Complimentary Upgrade for 3rd Party Booking

This is pretty disappointing news but I just got off the phone with VX Gold desk and was told that there will be no more complimentary upgrade to Main Cabin Select if the booking was made through a 3rd party (including Amex Travel for those of you who fly for business). I'm not sure I understand the rationale behind this move especially since I believe they are trying to court business travelers. Looks like they're shooting themselves in the foot.

Oh well, it was fun while it lasted; back to AA it is.

EDIT:
Another CSR clarified that 3rd parties in this case are websites like Expedia and Travelocity. Corporate travel agencies are safe.

Last edited by KKR; Jan 6, 2013 at 5:39 pm Reason: Follow up
KKR is offline