FlyerTalk Forums - View Single Post - Upgrade Policy Changes for Houston – Lima, Effective Feb. 6th, 2013
Old Jan 4, 2013 | 7:20 pm
  #14  
redtailshark
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Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
Originally Posted by UA Insider
[*]For those of you who are already booked to travel Feb 6th onward (ticketed on or before Jan. 6), we’ll ensure any upgrade requests (including Complimentary Premier Upgrades) are honored in accordance with the policies in effect when you booked your flight. In fact, we’ll be confirming these upgrades for you automatically by the beginning of next week.[/LIST][/INDENT]We’ll be updating our systems over the course of the next couple days to reflect these upgrade policy changes. In the meantime, I hope you find the above information helpful. If you have any questions please post them here.

Shannon Kelly
Director, Customer Insights
United Airlines
What's the problem here? The fresh 763 deserves service reclassification to BF.

I must say, the UA 763 is far less vile than others of its species. The bulkhead E+ seats are great and J is fine.

And this isn't the first time we've had LIM BF policy changes. I was a beneficiary of the last round under CO in 2010, when the service was 752 and it was reclassified to BF with these restrictions. Those of us already booked were auto-EUA'd. Compare this ^ to Jeff R's method of "announcing" "enhancements to DL SM

I haven't made my ritualistic proclamation so far this year, so let me say without doubt, you all know - including UA management - that DL SM is :-: best in class :-:

Now, UA, please can you do something about the ghetto 772s? They're among the worst of the species in operation worldwide.
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