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Old Jan 3, 2013 | 10:11 am
  #11  
mattsteg
 
Join Date: Dec 2010
Location: MSP
Programs: AA EXP, DL PM (FO soon), A3 Gold, TK Classic Plus, SPG Plat, HH Gold, Hyatt Diamond, National EE
Posts: 1,003
Originally Posted by Often1
Why be upset with DL? They gave a free change (SDC) on a discounted non-changeable ticket and then when an equpt change happened, bounced the freebie back to EU (economy uncomfortable).

Equpt changes happen. Experienced flyers know this.
I know/understand/accept this, but still think that equipment changes and seat assignments can and should be handled somewhat more smoothly.
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