Originally Posted by
aussieinsf
...I don't understand the revenue availability of suites via the SPG booking engine but not being able to get one on upgrade (maybe someone can explain).
My best guess is that since this is a new property, they are having trouble utilizing all the tools at their disposal for closing out inventory. Sometimes even seasoned properties have the same difficulty.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]