Sarah says she has a nice income and has had no problems yet with her CCs.

I think her mistake was not how many she bought (per CC concerns) but that a store saw that she bought more than they liked on one day.

Of course, doing more than one visit to a store is viable... she could have been fine, maybe, if she had either (A) bought in the front of the first store and then later once in the back but did NOT try another time that night and get shot down by the clerk, or (B) if she had bought in that store and then did not buy in back but then was shot down by the clerk that night. But not both.

And then to have a bad manager get a bead on her did not help. It becomes a cocktail for potential disaster no matter who you are. Funny thing, I bet Sarah could have stuffed some potent drugs in her pocket from the shelves and not get noticed doing that--no, they only seem to care about what you buy at the counter when it comes to focusing on GC purchases! lol

She got noticed and then disliked for this 'breaching'--not necessarily by the CVS policy overall, but the manager of THAT store who had her own take on what that means to her! It seems to me having talked to Sarah at great length about this that the manager was upset because in her mind, she was dissed and she felt that way, therefore having to make Sarah aware of her wrath.

Sarah was noticeable. Perhaps for her spend and frequent visits, perhaps by her looks, who knows which or both, or anything. Who here can tell another person what TOO MUCH is? I mean... aside from Sarah's blunder in getting seen buying more than one store said she should, why is it bad for someone to buy say $1k of these once a day in 15 stores a day? So long as you have the money, the CC lets you and you are not breaching that store's policies or staffs' understanding of them, why would it be a problem?

(unless of course the stuff the second manager said in store #2 was correct, and that one is not even supposed to go to multiple stores and should somehow self govern this because there's no way for them to enforce it)

I find this stuff fascinating and that is why I shared her story here.