Originally Posted by
sophiegirl
1) How is the CY more a a FI? And (other than your personal preference) how does it affect whatever happened?
2) FYI, If there is a true issue in a stay, Marriott CS can restore your points. Although I have never experienced a CS agent being so indiscreet as to mention former complaints, an on record file of such would certainly support a request for early departure with point restoration.
3) Great that you weren't looking for a freebie - but
WHAT HAPPENED?
This on all 3 points. Hopefully the OP will come back & elaborate further.
Cheers.