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Old Jan 1, 2013 | 7:43 pm
  #82  
uggboy
 
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Exclamation Shuttle Bus charges @ Hilton Dublin Airport, Ireland

Read about this in two different forums:

When the courtesy bus arrived, the friendly driver gave us times to reserve the bus for the morning, which was very useful. It is worth noting that the return journeys should be booked and incur a €2 per person charge from 1st January 2013.
http://www.tripadvisor.com/Hotel_Rev...ty_Dublin.html

As of 1 jan, the Hilton at Dublin Airport is imposing a two euro charge for use of their own shuttle bus for travel to Dublin airport.

Others may be able to advise is this is a first for own brand shuttle bus charges but seems very petty to me.

I communicated my major dissatisfaction to them!

What next, rental car companies doing the same?
http://www.businesstraveller.com/dis...wn-shuttle-bus

Could this be happening? Looked at the Hilton Dublin Airport own webpage and it still stated that the shuttle bus / airport - hotel / hotel - airport / is complimentary.

http://www3.hilton.com/en/hotels/ire...ons/index.html

It states:

Courtesy Bus: Complimentary
Is it right to charge guests for the transportation in their own shuttle bus, especially while the hotel isn't located directly at the airport, it's around 7 minutes drive away.

What do you think FT'ers?
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