Originally Posted by
513263337
I'm on my phone right now so I'm not sure, but I definitely remember not being able to provide the room type reserved is also covered in the guarantee for compensation. I suggest OP look up the marriott website guarantee page.
From Marriott T&C:
"Guaranteed Room Type: Guaranteed priority for your requested type of room. Subject to availability at participating locations worldwide when your qualifying Elite level and specific preference are noted on the reservation for your stay. (Pillow,
room location, extra bed, crib requests, etc. are
not included in Guarantee.) Outside U.S. and Canada: smoking/non-smoking preferences may also be given priority, based on availability; exact bed sizes may vary and only Platinum members will have guaranteed priority for your requested type of bed and room. Not available at Marriott Vacation Club."
Cheers.