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Old Dec 31, 2012 | 9:39 am
  #5  
Chuza
 
Join Date: Sep 2003
Location: Vancouver, B.C., Canada
Posts: 52
Compensation for delayed luggage

In the summer of 2011, on my flight from Vancouver to Narita/Tokyo, AC left my luggage in Vancouver. Upon arrival I was notified right away that I would be getting it one day late.

ONLY AFTER I ASKED FOR IT, an All Nippon Airways agent, after checking and confirming it with the AC office at the airport, agreed to pay me C$300 (equivalent in Japanese Yen) for the inconvenience. The luggage was cleared through the customs by ANA/AC and delivered to my hotel in Tokyo on the following day.
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