EF shows LX flight has 8 F seats (O=8) but AE can't get them...
Trying to change an inbound flight from a mini-RTW and noticed that LX has released some reward seats in J ZRH-YUL for Jan. 1st. On closer inspection using EF, it looks there are also 8 F seats available as reward seats (O=8).
We just tried calling AE to directly request those seats - but the agent is saying that LX is not releasing them. Is this truly the case - that these reward seats are still be held for their own program or M&M?
I thought with a day notice they would release the seats to all programs, rather than fly what appears to be fully empty up front?