Originally Posted by
ACARS
Next time when in T5 and you get dumped, find the nearest wall mounted phone and dial 53068. That number will put you through to OCS in T5. I have found all this out the hard way with my own mother. OCS are totally unfit for business at every UK airport they are contracted. MAN totally takes the biscuit.
Yes a poor show all round.
They seem to be a bunch of cowboys.