YYZ/SD - I am actually not angry at Air Canada for any of this, and I am not arguing that they should have deadheaded a crew to take care of a three hour delay. I think the entire operation was handled very professionally, as well as it could have, and the eventual outcome for us was the best possible. This included finding us space to fly three people together on very full flights out of YYZ as soon as A/C were upgauged (the original rescheduling had split our linked PNRs, and would have forced us to stay the night). The only irksome thing in the entire operation was the crew of AC 93 repeating so often "weather weather weather!!!" that it started to sound like "not our fault, not our fault!!!". This led me to ask a question that few people have addressed after two pages - who decides when a delay is weather related or controllable? The context I provided for the question apparently set people off about their own insecurities. For example:

Shareholder: 1) the AC 93 delay was 4 hours by the time it arrived in YYZ - it was 3 leaving EZE; 2) My problem with AC at EZE was not posting a delay they knew was going to happen for at least 24 hours, thereby forcing everyone to wait at the airport rather than at home/hotel/visiting the city; 3) The misconnection in YYZ and the full flights resulted in us being delayed for a total of 13 hours - perhaps that's minor to you; when time spans like that are involved, I like to eat and rest. 4) I carry insurance for these things - I was getting compensated one way or the other (in fact, I checked into a hotel room so the kid and us could sleep). 5) Your point that "this is boilerplate and they were nice to me" is ridiculous. I'm sure they don't go around labelling delays controllable and handing out free vouchers and hotel rooms when there is a snowstorm closing YUL. Read my question again; 6) I have a life - you should get one too, it's worth it.