Originally Posted by
janewman94
Booked into T class. MIA - LHR. Its my inbound flight so no rerun to be cancelled. Am I correct to presume what i'v been told over the phone is totally incorrect?
It may be another case of "call again". I would recommend you give BA a call again to see if you get a different answer, because it is quite possible (it should be just on the information that it is a T class).
However for a travel agent booking to be upgradable using Avios, you can't have another carrier on the booking. Do you have a non-BA flight in the same booking?