Originally Posted by
irmster
My 76 year old mother broke her foot whilst on hols in Cyprus yesterday.
We are returning tomorrow. She's got a 'fit to fly' letter from the hospital and I have arranged wheelchairs at both ends with the exec club line.
One thing though - LCA arrives at T3 which means a bus not a pier. I mentioned that to BA and the agent was not able to answer what would happen in this case. I think my mother could get down the stairs and into the bus with a bit of help, but walking is a problem once off the bus. Can we arrange for a chair to meet us at the gate where the bus drops us?
My wife cannot do steps to the aircraft or the distances involved getting there so for our outbound flight(last minute change to a bus gate) this month we were transported in a "high lifter" to the side of the aircraft and lifted up to the door used to service the CW falley(772) worked well!