Originally Posted by
freetravelguys
T&C appears to have been updated with the expiration now requiring activity during the past 12 months. I'll contact them to ask them what they define as "inactive" and report back.
I contacted them on December 21st and again December 24th which I realize is Christmas Eve. Tomorrow will be seven days since my first contact and I am not impressed. I realize we had Christmas this week but companies that deal with customer service don't close for the whole week.