lohrmk

I logged into my Delta account yesterday and was caught off guard when I noticed my skymiles balance was below 10k. Well... I wasn't caught off guard as much as was completely confused since I usually keep a balance north of 300k.

So I went over the details page and saw that 347K were used to purchase something on the Delta marketplace. Now, I'm completely panicked because I know I did not do this.

So I called Delta and they were nice and said a fraud case was opened and once fraud was proven they would be re-deposited into my account. They were hopeful I caught it fast enough to stop the merchandise from being shipped. The transaction appears to have occurred on 12/21 and I caught it on 12/26.

Has this happened to anyone else? I'm not even certain how the person did it. Anyway to follow up directly with Delta fraud?

Thanks in advance for any assistance.