Originally Posted by
bsaced
Apologies if some or all of this has been answered previously. Almost 9,000 posts, what a ride!
I booked a ticket via Op.co.uk, ticketed on KE stock and the flight times have subsequently been changed by the airlines such that I can no longer travel on the dates. I've called KE to try to change the dates to sometime in the spring when I can travel and they said I have to contact the online travel agent to process any date changes.
What I've read in this tread suggests that KE is the one with the ability to change the dates on this reservation, no? Who do I work through?
Also is it possible to change the final destination while changing the dates? Will I still be able to keep first class for this fare without a reprice?
Yes, this has been answered so many times in this (admittedly) very long thread.
Forget it, not going to work. If you can't travel on the dates booked, ask for refund.
But feel free to give it a try - just don't get your hopes too high. Any date changes for first segment are unlikely to be accepted by KE without reprice - if you can get KE to deal with it at all (KE is likely to refer you to the OTA as travel has not commeced yet - ups, KE already did this...) The OTA is unlikely to make any changes without a reprice.
Good luck!