Originally Posted by
flightline
I'm seeing at least one C seat on this flight using Awards/StarAlliance, but AC-Staralliance doesn't show it, nor does a search at United.com. Am I doing something wrong?
[KVS Availability Tool 7.1.2/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:
ORD Chicago O'Hare Intl IL US [KORD]
ZRH Zurich CH [LSZH]
WED 26 Dec 2012 | 1 Seat
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- ------------
LX 9 ORD 19:10 ZRH 10:55 +1 333 0 FS- CS+ YS-
The
[Awards/StarAlliance] Engine is more authoritative than AC.com and UA.com, so you should call AC AE/UA MP in situations like these and request a Long-Sell:
http://Help.KVSTool.com/#AgentSaysNo
Originally Posted by
flightline
Also, I'm having trouble with Awards/StarAlliance returning an error of:
"You have exceeded the maximum number of searches, permitted by this engine."
Is there a specific threshold for number of searches allowed in a certain period?
We are currently looking into this matter, however, the threshold appears to be quite high as we are unable to replicate the issue on our end.