Originally Posted by
yoyo
In my case our connection was oinly 10 mins more than the minimum 50 minutes. YeS CX is very good in guiding you through HKG but it looks like your luggage might not have the same priority as yourself. You might want to consider carrying essential stuff with you instead of through checked baggage.
1. You met the MCT. So it was on CX, but not your problem.
2. Your baggage should have the highest priority giving you travel in F. So 2+2=4, which make the situation looks worse for CX.
Originally Posted by
Cathay Boy
Damaged luggage yes, but CX compensates for delayed luggages now? That's great news.
They should - at least for the necessary essential items.
As UA's term, they are not compensation, but "goodwill gesture" that "retain" customers.