Whomever responded wasn't clear on that they told me to use my existing code until the 25th but of course that won't work in this case, new computer, different email. They should have just advised me that they would be unable to answer my email till the 25th.
Originally Posted by
JIMCHI
Usually they reply within a few hours. Their webpage indicates there will be delayed responses to requests from Dec 16-24 but that all inquiries will be responded to by December 25th.