FlyerTalk Forums - View Single Post - Does united Club extend hours for delayed flights?
Old Dec 22, 2012 | 7:23 am
  #19  
Motorskills
 
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
Originally Posted by FlytheTail
A few months ago, I was waiting in the CLE lounge on a delayed flight and they surprisingly kept the club open just for me. Three employees stayed worked past hours. After an hour beyond the closing time, I left even though my flight was delayed again; I just felt guilty keeping them there. It was very kind of them.
The staff at the CLE lounge have always been fantastic in my experience, and I've been there a couple of times over the years when they have "packed up very slowly".
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